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Warranty

Dog Huntin Supply offers quality products with excellent warranties. Each product is listed below with the information you need for manufacturer's warranty. The manufacturer is prompt and will give you quality service. Please make sure you mail your product to the manufacturer, not to DogHuntinSupply.com , to avoid delay and additional shipping cost to you.  If you have any other questions or problems, or just need an address of where to send your product for warranty repairs, please call us immediately at our store location at 740-289-2779 or on-line office information 740-947-1620 or email us at: [email protected]

Tritronics Training Collars have a 2 year warranty and 30-day money back guarantee, less shipping and handling.

Tritronics products that are covered by a 1 year warranty and 30-day money back guarantee are as follows:

  • Sportsman
  • Companion
  • Accessory Beeper
  • Bark Limiter
  • Bark Limiter XS
  • 150 Remote Release Systems
The warranty covers all parts and labor and is transferable to a new owner. The warranty does not cover physical damage or abuse. The warranty is void if the remote trainer has been altered or if unauthorized service has been attempted. The warranty period begins with the initial purchase from Tri-Tronics or an authorized dealer. Proof of purchase may be required to obtain warranty service.

Procedure for sending products to Tri-Tronics:

(1) Ship to: Tri-Tronics at the address with your product.

(2) Include a written explanation with your name, address, and phone number.

(3) Package Well & Insure.

Wildlife Materials offers a 5 year warranty on the electronic circuits. Other parts, like batteries and cases, are guaranteed for one year. Warranties may be voided if equipment shows signs of damage from acts of God, tampering, or accidents. The warranty is described below:

First Year

Wildlife Materials warrants that all WMI receivers and transmitters will conform to manufacturer's specifications and will be free of defects in materials and workmanship for a period of one year from the date of original purchase. All components will be covered except as noted below.

Exclusions:

Wildlife Materials will not warranty damage due to accident, misuse, unauthorized repair or alteration, damage incurred during shipping, damage caused by moisture, dust, improper electrical current, or disasters such as, but not limited to, fire, flood, lightning, or other acts of God. Postage, insurance, or shipping costs incurred in presenting your WMI equipment for warranty service is the customer's responsibility. If a claimed defect cannot be identified or reproduced in service, customer will be held responsible for costs incurred unless there are extenuating circumstances. All parts and labor are covered on the electronic circuits.

Second through Fifth Year

All parts and labor are covered on the electronic circuits.

Exclusions: Receivers

Above exclusions apply. "Outside-the-electronics" parts not covered are: metal case, meter adjustment, BCD switch, silk screen lettering, battery, carrying case (leather or nylon), knobs.

Exclusions: Transmitters

Above exclusions apply. "Outside-the-electronics" parts not covered are: battery, collar, antenna, LED on rechargeable battery collars, chargers.

Procedure for sending equipment to Wildlife Materials:

(1) Ship to: Wildlife Materials at the address with your product.
(2) Send your repairs in early!

(3) Describe the problem in detail. This helps technicians go quickly to the problem, saving you time and money.
(4) Include your name, address, and a daytime phone number where you can be reached.
(5) Package Well and Insure!

Bandit Lights -The long time owner and manufacturing of Bandit Lights has passed away.  Due to this we have no working phone number to reach this company.  The family may honor the two year warranty issued on the lights if you mail them a message about your light, we aren't sure how they will handle this.  The original warranty from Bandit Lights was a two plus three year warranty. There is a 100% full warranty on all parts and labor for the first two years, excluding shipping. The next three years will be pro-rated for all parts, labor, and services needed, excluding shipping. All two plus three warranty repair work is done as quickly as possible.

Doghuntinsupply.com has extended our usual 30 days warranty to 90 days on the remaining 12 volt Bandit Lights in Stock to compensate for the issue with the extended warranty.  We have done "extensive" testing on the remaining lights and feel confident they were built with the same great quality.  We have also discounted the price of the light due to this issue.  Please feel free to call us about any questions or concerns.  All shipping cost needs to be paid by the buyer.

Procedure for sending products to Bandit Lights:

(1) Ship to: Bandit Lights at the address with your product.
(2) Include a written explanation of the problem with your name, address, and phone number.
(3) Package Well & Insure!

Sunburst Lights has one and two year warranties on different products. See each items description for warranty information.

Procedure for sending products to Sunburst Lights:

(1) Send to Sunburst Lights at the address with your product.
(2) Include a written explanation of the problem, with your name, address, and phone number.
(3) Package Well & Insure!


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